Open Loads

3

Current shipments still in execution.

Estimated Revenue

$12,375

Visible shipment revenue across this account.

Estimated Margin

$2,910

Broker rate less carrier rate on visible loads.

Open Tasks

1

Follow-up work still assigned on this account.

Account Overview

Broker-facing account settings

Update the customer record, follow-up date, and current health signals.

Primary contact: Olivia Chen (Shipping)

Broker owner: Midwest Brokerage

Completed loads: 3

Contacts

Customer contacts

Maintain shipping, AP, claims, and after-hours contacts for the account.

Tasks

Follow-up work

Track account actions, ownership, and due dates without leaving the CRM.

Refresh appointment SOP with receiving team

Collect updated after-hours escalation contacts for hospital docks.

Medium

Assignee: Taylor Brooks

Due: Apr 10, 4:00 PM

Completed tasks (1)
Close out March claims review

Completed by Jordan Ellis on Apr 1, 3:50 PM

Completed

Recent Shipments

Shipment history

Jump into recent loads and keep customer service context close to the account.

Activity

Account timeline

Recent broker notes, shipment events, and task changes tied to this customer.

SHP-MW-2103 updated to IN TRANSIT

Denver, CO to Phoenix, AZ

Shipment

Velocity Transport Services

Apr 3, 9:00 AM

Broker note added

Medical device freight needs tighter appointment confirmation and same-day issue escalation when consignee windows move.

Note

Taylor Brooks

Apr 2, 7:20 PM

Task created

Refresh appointment SOP with receiving team

Task

Taylor Brooks

Apr 2, 6:00 PM

Task completed

Close out March claims review

Task

Jordan Ellis

Apr 1, 3:50 PM

SHP-1003 updated to ASSIGNED

Denver, CO to Phoenix, AZ

Shipment

Atlas Hauling Inc

Mar 30, 2:00 PM

SHP-1013 updated to AT PICKUP

Denver, CO to Albuquerque, NM

Shipment

Reliable Delivery Corp

Mar 30, 1:00 PM

SHP-1008 updated to DELIVERED

Denver, CO to Salt Lake City, UT

Shipment

Reliable Delivery Corp

Mar 28, 11:00 AM

SHP-1018 updated to CLOSED

Denver, CO to Cheyenne, WY

Shipment

Reliable Delivery Corp

Mar 25, 9:00 AM

SHP-MW-2104 updated to CLOSED

Denver, CO to Cheyenne, WY

Shipment

HILTZ MOVING & STORAGE, INC.

Mar 18, 7:30 AM